Q: Are you trading company or manufacturer ? 
A: We are factory for OEM Manipulator 
 
Q: How long is your delivery time? 
A: Generally it is 35-50days 
 
Q: What about payment terms? 
A: Usually 40% T/T in advance,60% Balance before shipping out goods against B/L 
 
Q:What should we offer? 
A: Offer Radius ,lifting Height,Max /Min Load weight,and pictures of products to be transported and lifted.It would be better if there were a video of the current working scene! 
 
Q: How long does it take to manufacture an industrial manipulator? 
A: Typically, Mova completes the manufacturing of the industrial manipulator within 20 working days after receiving the advance payment and then ships it in a crate. 
 
Q: What after-sales services does Mova provide?
A: If there are anyissues with the industrial manipulators during use, Mova offers one-on-one video diagnostic services. For parts damaged due to non-human factors, Mova provides free replacement parts to ensure that you can smoothly integrate the manipulators into your production process. 
 
Q: How to install the industrial manipulator after receiving it? 
A:First, the installation process for theindustrial manipulator is easy to understand, with detailed text and video instructions provided to assist with the installation. Additionally, Mova engineers will also offer one-on-one video installation guidance. 
 
Q: Can I visit your manipulator factory? 
A: Certainly, our factory is located in Guangzhou, China. You can contact us on WhatsApp to arrange a visit at any time. You are always welcome to visit us on-site. If you find the distance too great, you can also contact us on WhatsApp for an online tour.
 
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